This is a serious outage impacting both consumers and venders alike.  Authorize.net is used by hundreds of thousands of e-commerce business to process their online credit card and electronic check payments; this means that millions of transactions cannot be proccesed during this down time.

It’s unclear when the downtime started exactly, but the consensus is somewhere between 5 and 7 hours at this point (11 AM Eastern), with e-commerce vendors desperately looking for ways to contact the company or get any first-hand information about what’s going on and when the problems will be resolved. Twitter, meanwhile, is buzzing with the news as the United States wakes up.

Authorize.net has set up a Twitter account, @Authorizenet, to keep customers informed on the situation.  They have tweeted that apparently the cause of the problem was a fire at their primary data center in Seattle, Wa.  They also believe the backup data center was affected as well, so this may be an even bigger problem.

This comes on the verge of the July 4th weekend which can cripple many venders, not allowing them to ship orders in these hard economic times.

via TechCrunch

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